Privacy Policy

Last updated: January 22, 2026

Introduction

HelloMarkup ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website hellomarkup.com or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Fill out our contact or get started forms (name, email, phone number, business name, website URL)
  • Subscribe to our newsletter
  • Communicate with us via email, phone, or other channels
  • Purchase our services

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location
  • Pages visited and time spent on our site
  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you updates about your project or account
  • Send marketing communications (with your consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (payment processors, hosting providers, email services)
  • Business Partners: Our parent company, Webffinity, for service delivery
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

  • Email: hello@hellomarkup.com
  • Website: hellomarkup.com/contact